Privacy Policy
Yasurf, located at Mathilde wibautstraat 23 1628PH, Hoorn, is responsible for the processing of personal data as shown in this privacy statement.
Contact details
Partnership firm Yasurf
Mathilde wibautstraat 23, 1628 PH Hoorn
Phone number: +31 6 23 14 19 34
E-mail address: hello@ya.surf
Chamber of Commerce number: 82089248
VAT identification number: NL862331997B01
Personal data that we process
Yasurf processes your personal data because you use our services and/or because you provide this information to us yourself.
Below you will find an overview of the personal data we process:
- First and last name
- Adresgegevens
- Phone number
- E-mail address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Information about your activities on our website
- List of customer contact details through an app
- Internet browser and device type
- Bank account number
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us via hello@ya.surf and we will delete this information.
For what purpose and on what basis we process personal data
Yasurf processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or advertising folder
- To be able to call or e-mail you if this is necessary to carry out our services
- To inform you about changes to our services and products
- Allow you to create an account
- To deliver goods and services to you
- Yasurf analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
Automated decision-making
Yasurf does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, a Yasurf employee).
How long we keep personal data
Yasurf does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for personal data: Yasurf does not use a retention period, personal data will be removed on request.
Sharing personal data with third parties
Yasurf only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Yasurf only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Yasurf and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you.
You can send a request for inspection, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to hello@ya.surf.
To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
Yasurf would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Yasurf takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via hello@ya.surf